TechSoup FTS Ops – Page 2 – TechSoup Asia Pacific

Ageing in a Technological Era

Less than 30 years ago, ageing populations were perceived to be a burden to families and society – their contributions to community were heavily outweighed by the need to look after them.

In recent years, the emergence of new technology solutions, designed and built specifically to address ageing on different levels, be it dementia, Alzheimer’s or a physically restrictive condition, has changed the way societies adapt and manage ageing populations.

Gerontechnology, a new and growing field, works to improve quality of life among the elderly by developing technological solutions to issues they experience in their daily lives.

The Hong Kong government, recognising its growing ageing population, co-hosted the first Gerontech and Innovation Expo Summit (GIES) with the Hong Kong Council of Social Service (HKCSS)

Held from 16-18 June 2017, the objective of GIES is to promote community awareness and knowledge on the application of gerontechnology, and ways to use these solutions to help the elderly.

More than 100 local and international exhibitors showcased their inventions and products at the Expo. Highlights included robotic hand device for stroke patients; automated bathing equipment and Nao, a programmable humanoid companion robot that could perform simple exercises and read Chinese poems.

Concurrently, the Summit gathered stakeholders from different parts of the world and disciplines to exchange views and share experience in order to shed light on the strategy for further promoting development of gerontechnology in Hong Kong.

More than 20 sessions of workshops and briefings were held, with focuses on specific streams of products or services such as application of robots, elderly food, elderly product design, smart city development, smartphone applications for the elderly, walking aids and digital healthcare.

The event was designed for all sectors of the community and the general public, especially stakeholders in elderly care and the services sector, elderly persons and their family members and caregivers. It has received an overwhelming response from the public, with more than 43,000 people participating in the event.

For more information, please check out the website and Facebook page of GIES.

Reintroducing TechSoup Thailand

Nonprofits around the globe face similar challenges. However, with changes in political landscapes, shifts in economic powers and evolving market trends, these challenges often become very geographically contained.

In early May 2017, TechSoup Thailand organized a networking and learning event to understand the current challenges that Thai nonprofits are facing.

As a technology nonprofit, TechSoup kick-started the event with tech-centric ice-breaking activities : creating new hashtags for the event, taking creative selfies that display TechSoup’s logo, and ‘checking in’ to Ma:Dee’s (the co-working space where the event was held) social media page.

Sevenseas_Media ice break — Ice breaker: A participant creates inspiring hashtags for the event – #bepartofchange # ngonetworkingbkk #socialentrepreneursunite

Lak_ice break — Ice breaker: The group poses with the TechSoup logo

The event drew participants from nonprofits across various sectors from different parts of Thailand, some came from as far as Chiang Rai to learn about how to leverage on TechSoup to better serve their communities.

A presentation line up included long-established Thai nonprofits Kenan Institute Asia and Change Fusion, who shared case studies, best practices, relevant content and practical tools designed specifically for the nonprofit sector.

NEEDed, a small and growing Thai-based nonprofit was also part of the line up where they shared their capacity development projects, focusing on their experience in helping nonprofits adopt technology.

Fhi360’s Regional IT Manager, Somphop Krittayaworagul, was invited to talk about digital security and the impacts of software piracy, a grave concern for the organization and nonprofit community in recent years.

The event ended with an engaging 45 minute breakout session where participants were asked to discuss and identify (collectively) their top five challenges and needs.

i) Technology
ii) Human Resource
iii) Funding
iv) Communication
v) Government and Stakeholder relations

The last part of the breakout required participants to state how TechSoup could help them. Participants shared their struggles with technology – software, hardware, cyber security, lack of I.T skills, adaptation and implementation, and recognizing the need to use more online portals for fundraising and learning.

Clearly, being a global technology network with 66 partner NGOs with presence in 236 countries, TechSoup has partners in the various capacities and are able to bridge the gaps the sector faces.

A key outcome from the event is for TechSoup Asia-Pacific to work with the various stakeholders to design capacity-building projects for the Thai nonprofit sector.

Addressing Organizational Challenges in the Vietnamese Nonprofit Sector

In the 2016 Nonprofit Organization Annual survey carried out by Lin Center Vietnam, results showed that about 41% of the nonprofits in Vietnam who participated in the survey found technology a challenge : many commented they did not have relevant skills or knowledge on how to best utilize technology.

As a nonprofit dedicated to helping the local Vietnamese nonprofits, LIN Center addressed these technological barriers by organizing two webinars on “Effective Presentations” and “E-mail marketing” for their partner nonprofit network. The webinars which received more than sixty participants, introduced the basics of social media, and how to turn technology into a tool to improve overall organizational efficiency.

Besides the webinars, LIN Center also published online tool kits via a virtual classroom, accessible to their partner network of more than 190 civil society organizations in Vietnam. The e-learning topics include management, human resource, strategic planning, and volunteer management – common issues that nonprofits around the developing world face.

Lin Center provides an array of support services to help increase the capacity of local nonprofits in Vietnam. To learn more about Lin Center and their impact stories, click here.

The Master of Disaster: Teaching Disaster Risk Reduction Through Play

Straddling the typhoon belt and the Pacific Ring of Fire, the Philippines ranks among the top five most disaster-prone countries in the world. On average, the country experiences 14 disasters annually, affecting millions of people every year.

To create a culture of proactive disaster preparedness and response among the youth, Asia Society for Social Improvement and Sustainable Transformation (ASSIST) is developing the Master of Disaster (MOD) – an inclusive, fun-packed, and informative board game targeted at youth. The game aims to teach children of different abilities and varying educational backgrounds how to prepare and actively respond to the most common disasters in the Philippine.

Currently in its final stages of development, the project will be complemented by a digital disaster education platform that houses modules and child-friendly content that adults can share with children.

Reintroducing TechSoup Korea

South Korea is popular for several things, many of which are ICT related – the world’s fastest Internet speed, world’s most innovative country in the Bloomberg Innovation Index, Asia’s highest youth digital literacy rate, and Asia’s most e-ready government.

Combining a highly skilled and literate work force with more than 90% of the population having access to Internet, it is no surprise that TechSoup Korea has become a household name in the Korean nonprofit sector.

At the end of April, TechSoup Korea hosted an event for more than 80 people from sixty nonprofits. The half-day event re-introduced the TechSoup Global Network and TechSoup Korea’s suite of current product offerings, as well as qualification criteria, validation standards and processes (based on Korean tax laws and regulations) to qualify for technology donations.

The event ended with an engaging discussion about the technology needs and preferred software of the nonprofit community. The discussion was useful for TechSoup Korea in understanding the growing needs of civil society in Korea, and outlining a list of potential donors and products to include in the TechSoup Korea catalogue.

ICT in the outskirts of Malaysia

Yayasan Salam, our partner NGO in Malaysia, recently set up a Mini Library and Community ICT Center in a small town in Batu Caves, in the outskirts of Selangor.

The two-year project funded by HSBC Malaysia aims to bridge the digital divide between the socio-economic groups in the country. Individuals who live in smaller towns and outskirts of the city, generally cannot afford to attend paid computer lessons. Without simple technology knowledge, their employment opportunities are reduced to minimum wage blue-collar worker jobs.

Over the last few months, volunteers from Yayasan Salam have taught the basics of navigating the Internet, understanding computer components, website development, video making and editing, along with walk-throughs of common office productivity suites to more than 30 individuals in the community.

Although the center was initially set up to teach computer skills to 13-18 year olds, it has since received students from various socio-economic groups, predominantly unemployed youth and single mothers who are intent on learning new computer skills. Armed with basic technology skills, these individuals be given better job opportunities and contribute to the nation’s goal in Malaysia’s Eleventh Plan of developing human capital, towards becoming an advanced nation.

Vietnet-ICT : Going Beyond Face-To-Face Training

In partnership with Microsoft Vietnam, Vietnet-ICT, one of our partner NGOs in Vietnam, conducted several Tech4Good events over 2016. More than 150 organizations representing 117 nonprofit organizations attended the workshops held over a 3-month period in Vietnam.

In addition to the face-to-face training sessions, Vietnet-ICT also co-developed a website providing technical support and knowledge for Vietnamese nonprofits. Articles and video tutorials on technology and Microsoft products are available for nonprofits, with the goal of helping them gain access to discounted and donated software.

Since its inception in 2013, Vietnet-ICT has reached out to more than 200 organizations and helped 111 organizations receive donated and discounted software and technology.

Click here for more information on Microsoft’s Tech4Good event.

How Digital Literacy Affects Nonprofits

“Anyone here uses Skype for international calls?”
Sheepish grins around the room, then silence.
“I know little bit lah, but not so pandai (clever in Bahasa Malaysia). Can teach Aunty?”

Jpeg — Enthusiastic learners from the nonprofit community in Johor

This was the typical response we received during our training for nonprofits: they’ve heard, they’ve seen, but never explored.

Be it Skype, Slack, MailChimp, Outlook, Google Drive, or WordPress, they’ve definitely heard of one or more of these tools, but not ventured very far.

At the TechSoup Asia-Pacific roadshows in Malaysia, I observed that each group (geographically divided) had varied technology skill sets and gaps.

In Johor, the southern part of Peninsular Malaysia, their skill gaps centred on free communication and social media fundamentals such as Skype, basic Facebook marketing and free newsletter softwares such as MailChimp.

The majority of the civil organizations in Johor Bahru who attended our event were technology newbies: beginners who were just understanding the power of the Internet and social media. They had little knowledge of digital security, websites, or social media. These participants would be a perfect Digital Literacy Basics 101 group.

In Kuala Lumpur, the capital of the country, city folks sat on the intermediate scale of digital literacy. This Basic Intermediate 201 group were the ones who had toyed around with social media tools, promoting their fundraising events on Facebook and regularly posting updates as part of their public awareness and outreach. They understood cost savings from digitizing their work. They understood the impact of a powerful one minute video. They understood regular communication and updates are part of a wider PR and Marketing strategy.

Nevertheless, they were still eager learners. The trail of questions continued trickling in:

“How do we sign up for GoogleAdWords for nonprofits?”
“Can you teach us more about cloud computing?”
“What other products from the TechSoup Asia-Pacific catalogue would you recommend to my nonprofit?”
“Is it hard to make a website? Can you teach us to how to make one?”
“Will you host workshops on digital storytelling?”

Khairdah Mahmood during a half day workshop for NGOs — Khairdah Mahmood from TechSoup Malaysia during a half day workshop for nonprofits in Kuala Lumpur

Increasingly, nonprofits are realizing the benefits of digitizing their work and how digital literacy impacts their organization, internally and externally.

In the coming months, the TechSoup Asia-Pacific team will be hosting webinars, conducting face-to-face workshops, and continue enabling technology to nonprofits across all sectors, so that they can continue to make a difference in Malaysia and the world.

Microsoft Technology for Good Singapore 2016

Enabling – This was the prime focus of the Technology for Good half-day conference held last 10 December 2016 at Lengkok Bahru, Singapore, organized in partnership with Microsoft Singapore.

As part of the larger Microsoft We Tech Care conference held by Microsoft Philanthropies Singapore that day, Technology for Good served as the opening session that catered for over 45 unique charities.

Stories of empowerment

Unlike most technology events, Technology for Good was centered on a unique premise: the stories of nonprofits. This was most evident in the opening sessions lead by Aude Breteau & Borko Kovacevic of Microsoft Singapore, along with Jed Adao of TechSoup Asia-Pacific.

This was followed by TechSoup Asia-Pacific’s Jed Adao who talked about the story of SCA Philippines and how they overcame their limitations in manpower through researching and implementing Office 365 donations on their own, thus allowing them to empower more youth in the Philippines despite having a small team of three.

Throughout the day, the participants learned success stories from fellow charities and watched live demonstrations of technology donations that are made available for them through the Microsoft donations program.

More ahead

This half-day conference is part of a larger initiative of Microsoft Singapore and TechSoup Asia-Pacific. In the coming months, TechSoup Asia-Pacific will be hosting a series of half-day trainings with Microsoft Singapore.

The upcoming half-day trainings will focus on giving local nonprofits a guided experience on utilizing Microsoft Cloud Donations in order to help them work collaboratively, optimize communications, improve data management, and many more.

As a follow-up to that as well, a free webinar will also be held to serve as a venue for nonprofits to clarify questions that they may have on these topics. These follow-up initiatives will take place on February to March of 2017.

For the full story, please click on the link here.

Tableau Analysis Data Training

In early December, TechSoup China’s local partner, NPI worked with the local China Tableau marketing office to provide Tableau training to selected NGOs and key NPI project staff, including the China Foundation Center and Greenpeace.

The 3 hour hands-on demo and training covered key data analysis and visualization capabilities such as data maps and comparative graphs that would prove useful for China NGOs.

NPI received 25 participants at their training center located in their new office in Beijing.