The Road to Reforming Human Rights in Malaysia

Growing up in Malaysia, we were used to seeing workers, both local and foreigners being exploited – long hours, low wages, no breaks, cramped living quarters, unsafe working conditions – all common sights when I was growing up.

Fast forward 20 years : in 2016, Malaysia, an almost developed-status country was ranked Tier 2 Watchlist of the Trafficked Persons Report.

Many of the issues still exist, exacerbated by the rapid economic developments of the country that call for an indefinite supply for migrant laborers. As part of its efforts to eliminate human trafficking in the country, the Malaysian government has been working with various civil society groups, engaging in stakeholder consultations to develop reforms, and improve its anti-trafficking laws and enforcement systems.

At the end of July, Project Liber8 a human trafficking awareness non-profit organized Advoc8 Hack, the country’s first ever national hackathon that aimed to develop technology solutions to help raise awareness on human trafficking issues in Malaysia.

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I was invited to be on the panel of mentors and preliminary judges for the hackathon. Amidst the sea of coders and developers, UI/UX designers, and people who lived and breathed computer language, I was among the few who brought nonprofit experience to the participants.

Having worked on both a personal and professional capacity with migrants, refugees and trafficked persons, and nonprofits in the sector, I shared practical knowledge and lessons, my experiences with these communities and the likelihood of adoption based on my interactions with them.

Some teams had great ideas, but rated lower on the practical side. I probed them on impact measurement,  parameters of their features, effectiveness based on hypothetical scenarios, potential challenges, helped them organize their thought process and map their ideas so they could see which areas needed more refining.

Mentoring a team – mapping their thought processes, identifying challenges and ‘blind spots’

 

 

 

 

 

 

 

 

The same team (above) is shortlisted in the top 5

 

 

 

 

 

 

 

 

 

Another group I mentored

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

It was a first in many ways – first time for TechSoup Asia-Pacific participating in a rights-related event in the region, first for us in presenting our work to the tech community on a national scale, and first for me as a mentor in a tech event.

TechSoup Asia-Pacific has also been invited to be part of the advisory board to help develop the winning team’s idea. Supported by the Malaysian Ministry of Home Affairs, it is hope that the solution derived from the hackathon will contribute towards the goal of elimination of human trafficking in the country.

How Digital Literacy Affects Nonprofits

“Anyone here uses Skype for international calls?”
Sheepish grins around the room, then silence.
“I know little bit lah, but not so pandai (clever in Bahasa Malaysia). Can teach Aunty?”

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Enthusiastic learners from the nonprofit community in Johor

This was the typical response we received during our training for nonprofits: they’ve heard, they’ve seen, but never explored.

Be it Skype, Slack, MailChimp, Outlook, Google Drive, or WordPress, they’ve definitely heard of one or more of these tools, but not ventured very far.

Skype icon  Slack CMYK MailChimp-logo  app_launcher_select_calendar  google drive    wordpress

At the TechSoup Asia-Pacific roadshows in Malaysia, I observed that each group (geographically divided) had varied technology skill sets and gaps.

In Johor, the southern part of Peninsular Malaysia, their skill gaps centred on free communication and social media fundamentals such as Skype, basic Facebook marketing and free newsletter softwares such as MailChimp.

The majority of the civil organizations in Johor Bahru who attended our event were technology newbies: beginners who were just understanding the power of the Internet and social media. They had little knowledge of digital security, websites, or social media. These participants would be a perfect Digital Literacy Basics 101 group.

In Kuala Lumpur, the capital of the country, city folks sat on the intermediate scale of digital literacy. This Basic Intermediate 201 group were the ones who had toyed around with social media tools, promoting their fundraising events on Facebook and regularly posting updates as part of their public awareness and outreach. They understood cost savings from digitizing their work. They understood the impact of a powerful one minute video. They understood regular communication and updates are part of a wider PR and Marketing strategy.

Nevertheless, they were still eager learners. The trail of questions continued trickling in:

“How do we sign up for GoogleAdWords for nonprofits?”
“Can you teach us more about cloud computing?”
“What other products from the TechSoup Asia-Pacific catalogue would you recommend to my nonprofit?”
“Is it hard to make a website? Can you teach us to how to make one?”
“Will you host workshops on digital storytelling?”

Khairdah Mahmood during a half day workshop for NGOs
Khairdah Mahmood from TechSoup Malaysia during a half day workshop for nonprofits in Kuala Lumpur

Increasingly, nonprofits are realizing the benefits of digitizing their work and how digital literacy impacts their organization, internally and externally.

In the coming months, the TechSoup Asia-Pacific team will be hosting webinars, conducting face-to-face workshops, and continue enabling technology to nonprofits across all sectors, so that they can continue to make a difference in Malaysia and the world.

“Wira Wanita” : Working together towards SDG #5

Yayasan Salam recently embarked on a new project titled “Wira Wanita” (Heroines in Bahasa Malaysia), focusing on empowering stay-at-home mothers with life skills they need in their day-to-day lives.

The majority of the beneficiaries are single mothers from lower socioeconomic groups living in rural pockets of Malaysia: these women generally do not have access to resources and knowledge that urban mothers have.

The “Wira Wanita programme is divided into 3 sections, each module with its own focus:

  • Mother Motivator” imparts new parenting methods, and how they can become motivators for their children;
  • Manic Mom”, trains women on First Aid application and how to handle various emergencies at home such as fires, electrical short circuits, and even natural disasters and basic self defence
  • Raising Above”, provides an overview of domestic violence, the goal being to teach women their rights and who they can reach out to in domestic violence cases.

The training modules will include break-out discussions, sharing and reflection sessions, as well as hands-on training and ‘simulations’, and will be conducted in various locations around Malaysia over a two-year period.

Empowering women is a growing priority in a progressive nation like Malaysia. In line with working towards achieving the UN Sustainable Development Goal No. 5 (Achieve Gender Equality and Empower All Women and Girls), Yayasan Salam will continue to develop women empowerment projects to end discrimination and violence against women.