Reintroducing TechSoup Korea

South Korea is popular for several things, many of which are ICT related – the world’s fastest Internet speed, world’s most innovative country in the Bloomberg Innovation Index, Asia’s highest youth digital literacy rate, and Asia’s most e-ready government.

Combining a highly skilled and literate work force with more than 90% of the population having access to Internet, it is no surprise that TechSoup Korea has become a household name in the Korean nonprofit sector.

At the end of April, TechSoup Korea hosted an event for more than 80 people from sixty nonprofits. The half-day event re-introduced the TechSoup Global Network and TechSoup Korea’s suite of current product offerings, as well as qualification criteria, validation standards and processes (based on Korean tax laws and regulations) to qualify for technology donations.

The event ended with an engaging discussion about the technology needs and preferred software of the nonprofit community. The discussion was useful for TechSoup Korea in understanding the growing needs of civil society in Korea, and outlining a list of potential donors and products to include in the TechSoup Korea catalogue.

Field Support ICT Helpdesk

Since the NPO IT Support Center of South Korea was established in 2012, the field support ICT help desk has provided direct IT support for over 500 nonprofits.

Consultations have included software training, online channel operation analysis, hardware utilization and maintenance training, a question and answer (Q&A) guidebook, and problem resolution consulting tailored to each organization. They have also included training on digital marketing, data restoration, privacy and security, and basic IT usage.