Developing Civil Society Organizations in Malaysia

In the last decade, Malaysia has accelerated to become among the top three fastest moving digital economies in the world, a combination of easily accessible Internet, improved physical infrastructure, and a growing smartphone population.

Small-Medium Enterprises (SMEs) and Entrepreneurs leverage on digital-focused initiatives established by the government – Multimedia Super Corridor (MSC) Malaysia, Malaysia Digital Economy Corporation (MDEC). In more recent years, MaGIC Academy, a part of the MDEC ecosystem, was set up to support startups in the country.

The Malaysian government has also developed new initiatives under the digital economy plan which will focus on four key areas
i) Empowering digital businesses to compete globally;
ii) Offering local accreditation to foreign companies;
iii) Building local talent including e-commerce, cloud, creative technology, Internet of Things and Big Data; and iv) Helping citizens launch their businesses online.

One of the key components in the economic development of a nation are civil society organizations and nonprofits, who strive to create and stimulate positive social impact. Despite the extensive support for SMEs and startups, Malaysia lacks a similar framework to build capacity of civil society organizations. Many of these nonprofits not only lack resources, manpower, human capital but also basic technology know-hows.

In partnership with TechSoup Asia-Pacific’s Malaysia partner Yayasan Salam, the team organized a training and awareness outreach to smaller cities in Malaysia over the last quarter of 2016.

The three awareness programs in Kuala Lumpur, Johor Bahru and Kuching (East Malaysia) received more than 100 attendees from over 35 different organizations. Through these outreach awareness and training programs, it enabled us to clearly identify technology skills that nonprofit organizations require:

  • Social media training
  • Free communication tools
  • Crowd funding
  • Cloud computing
  • Maximiing benefits for nonprofits e.g. GoogleAdWords
  • Leveraging on technology to solve social problems

Enhancing I.T skills are critical not only in helping nonprofits advance their development, but also helping Malaysia achieve its goal of becoming a digitally inclusive community.

Tech For Nonprofits In A New Democracy

There is much to learn in Myanmar, a country that has just embraced globalization for the first time in its history.

The TechSoup Asia-Pacific team recently embarked on a short familiarization trip to Myanmar, to meet with stakeholders and understand the social development challenges that the country is facing, having just opened its doors to the world.

With a current estimated Internet penetration rate of 19% (11mil of 58mil pop.) and research indicating that 96% of these users are Facebook users*, technology related issues such as digital literacy, cyber security and the viral spread of fake news on social media, have become a growing concern for civil societies and international organizations in Myanmar.

Matt Jung, TechSoup Asia-Pacific’s Director of Development was invited to speak at fhi360‘s workshop “Strengthening of Civil Society Organizations” for nonprofits in Myanmar. The project was initiated to build the capacity of various nonprofits and community-based organizations in the country.

A key outcome from this session for TechSoup Asia-Pacific was a chance to collaborate with fhi360 in identifying nonprofits’ skills gap and drawing up a customised tech training for these organizations.

The team was also invited to present an overview of TechSoup Asia-Pacific’s development projects at Phandeeyar, a social innovation lab spearheading the development of Myanmar’s tech ecosystem.

The attendees, comprising a range of civil society organizations, grassroots and community-based organizations, were keen to learn how they could benefit from the range of technology software donations and consultancy support that TechSoup offers.

In a country that has endured almost six decades of military rule, where democracy, transparency, and peaceful transition processes are now reliant on technology to advance, TechSoup Asia-Pacific will play an important role in the development of a progressive Myanmar.

*source: http://www.internetworldstats.com/stats3.htm

Bridging the divide

In many emerging economies, digital gaps exist because communities at large have no access to computers.

Accessibility to technology is crucial. However, of equally importance for these societies, is being digitally literate.

A core focus area of TechSoup Asia Pacific is understanding these gaps in the non-profit sector, and developing capacity building programs for them. By equipping these communities with knowledge on how to best utilise available products, it will empower them and allow them to address social issues.

Recently, Yayasan Salam and Kitabisa.com, our partner NGOs in Malaysia and Indonesia respectively, conducted free f2f trainings for non-profits.

In total, approximately 120 participants from 85 organisations attended the half-day workshops, which covered popular topics, such as external marketing tools, internal communication software, and ways that non-profits could maximise social media.

Concurrently, the Asia Pacific team continues to run webinars open for all. The recent 1-hour webinar on MailChimp received registration of more than 140 participants.

Click here for the MailChimp webinar.

#LetsGetSocial @ Bandung

At the end of August, we co-organized #LetsGetSocial! with our Indonesia partner Kitabisa in Bandung, West Java, Indonesia. 148 participants representing 87 organizations from across the Java province – Bandung, Tasikmalaya, Garut, and Semarang attended the session.

Kitabisa shared tips on how to raise money online, how to be a digital-friendly organization, and ways that nonprofits could utilize tech.

Read more about Kitabisa’s online fundraising work here.

Connecting Up Conference 2016

The 2016 Conference encompasses the theme of ‘Advance: 2020’: it is a positive movement forward to 2020 (and beyond) for not-for-profit (NFP) organisations and their use of technology.

By coming together to learn from sector leaders, technology providers and peers, NFP organisations across Australia can be educated and inspired to setup their NFP to flourish until 2020, and well beyond.

The conference is an excellent opportunity for not-for-profit organisations to learn from inspiring international and local speakers, engage and share with other delegates and walk away with new insights to help their organisation drive social change.

This conference will be on 18-20 May at the Hawthorn Arts Centre, Melbourne, and is hosted by TechSoup’s partner, Connecting Up.

Hong Kong: SocTech

SocTech is the abbreviation of Social Tech(nology), a new initiative of the Information Technology Resource Centre (ITRC). SocTech promotes inter-sectoral collaboration between the social and technology sectors, emphasizing the power of technology as a society shaper.

In the mid to long-term, SocTech targets to foster a vibrant and dynamic culture in the Hong Kong community, where grassroot activists, industry leaders, as well as the general public can engage in fruitful discussions to find practical solutions for social challenges.

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Hong Kong: HKCSS – DBS Social Innovators 2016 Final Pitch

Earlier this year, DBS Foundation kicked off the inaugural DBS Social Innovators 2016. The HK$2 million program provides funding and incubation support to social innovators to solve various problems through social entrepreneurship.

Over the past three years, DBS Foundation has promoted the development of social enterprises in Hong Kong amounting to HK$6 million. The Foundation works with social enterprises and innovators in Singapore, India, Indonesia, China, Taiwan and Hong Kong on programs ranging from venture challenges, learning forums, intensive incubation, grant support, financing and skilled volunteer mentoring.

The goal of the DBS Social Innovator program is to solve social issues using innovative ideas and technology, a reflection of DBS Foundation’s commitment to support the creative industry.

The DBS Social Incubators Program is divided into three phases, as outlined below:

Phase 1 Programme Milestones:

  • Selected from 150 entries, 20 shortlisted teams were invited to participate in Pitchathon
  • 20 shortlisted teams introduced their ideas or solutions to 100 sector representatives and Judges
  • The Judging Panel and participating audience voted to select 10 Finalists entering the 2nd stage

Phase 2 Programme Milestones:

  • 10 Finalists received HKD 20,000 Acceleration Fund and 3 months of incubation support for kick-starting the initial stage of development e.g. prototyping, market research and product test etc.
  • 10 Finalists participated in the Final Pitch on 28 July; competed for four Champion Prizes with a HKD450, 000 start-up fund and one year incubation support each.

Phase 3 Programme Milestones:    

  • To implement the awarded innovative projects

About DBS Foundation

As a corporate foundation in Asia solely dedicated to championing social entrepreneurship, DBS Foundation contributes towards building a more inclusive society so that those at society’s margins can enjoy productive and rewarding lives. The Foundation is an endeavor from DBS Bank to make an even greater impact in addressing Asia’s evolving social needs. Visit us at: www.dbs.com/dbsfoundation

Hong Kong: Technology for Good 2016 Events

The Technology for Good Day, formerly known as NGO Day, was a grand success this year. Sixty-two senior executives attended the executive breakfast, and 87 IT managers and front line officers attended the half-day conference.

Fifty-one NGO coworkers attended the two technical workshops. The theme of the event was Cloud Technology – From Theory to Practice.

It served as a good platform for nonprofits to exchange  ideas, share best practices and new insights into how to take full advantage of cloud technology.

Microsoft Philanthropies also announced a USD$1 billion donation globally in providing cloud computing resources to nonprofits and university researchers over the next three years.

Information Technology Resource Centre, a limited company wholly owned by HKCSS, will continue to work with Microsoft Hong Kong in the coming months, organizing workshops and trainings to facilitate the utilization of this donation in the nonprofit sector.

For further information, please visit the event webpage (Chinese only).

Digital Strategies for Development Summit

Hosted by TechSoup partner ASSIST in Manila in Oct. 2014, the Digital Summit for Development Strategies brought together 400 Delegates and 55 speakers and thought-leaders to connect and share innovative, tech-related solutions addressing challenges in five main areas:

  • Youth, Education and Employment
  • Governance
  • Disaster Management and Climate Change
  • Health
  • and Social Innovation and Enterprises.

Key event highlights included:

  • Technology 4 Good panel stressed how important it is to prioritize the spread of digital literacy, to practice resource mapping, and most of all, to develop and nurture partnerships to allow the practice of using technology for good to flourish.
  • Breakout Sessions showcasing innovative solutions – over 20 unique projects presented, including: Sparkbiz.ph which helps facilitate collaborations between local government units and investors; PeaceTech, a program that capitalizes on communication technology to bridge the youth of varying cultures; and KidCAMP, an application which can help teachers to tailor their own games and programs, fit for children with Autism.

Beyond being a venue for sharing and connecting, the summit also served as the launching ground for a 3-year technology lab program. This program seeks to provide a platform, both a physical and virtual, where those coming from the developmental sector would be matched with the right professionals that