We’re Hiring – Project Manager – TechSoup Asia-Pacific

TechSoup Asia-Pacific is seeking an experienced project manager to join a team focused on meeting the technology needs of NGOs throughout the Asia-Pacific (APAC) region.

This is an excellent opportunity to expand your project management skills, whilst working within a dynamic, international team environment. The Program Manager will be preferably be based in one of the following countries (Malaysia, Indonesia, The Philippines or Thailand) and will form part of an integral small Asia-Pacific team, reporting on a day to day basis to the Manager, Program Development and Strategic Partnerships in Asia-Pacific, but will have close working relationships with the development (grants and fundraising) team based in the USA, TechSoup’s various NGO partners and stakeholders throughout APAC.

What You’ll Do:

The Project Manager will be a key member of the TechSoup Asia-Pacific team. You will be responsible for overseeing a range of projects, defining project execution and implementation collaborating with TechSoup staff and our partners in region on project concepts and delivery.

Currently, there are two ongoing projects in TechSoup Asia-Pacific. These projects are centered around building capacities of nonprofits working in marginalised communities in Malaysia and Indonesia. Amongst other projects that TechSoup Asia-Pacific is developing includes human rights, good governance, anti-human trafficking and Internet freedom.


  • Provide overall project coordination and management of internal resources, partners and associated stakeholders
  • Develop detailed project plans to monitor and track progress of assigned projects.
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Manage and communicate changes in project scope, project schedule and project costs
  • Ensuring clear communication on progress, changes and any other updates, between project resources and relevant stakeholders
  • Provide financial administration of assigned projects including liaising with partners and TechSoup Head Office on budgets, invoicing and compiling financial reporting in line with project expectations
  • Serve as key point of contact for project finance, progress updates and project schedule
  • Provide technical input for project design and overall scope, Monitoring and Evaluation indicators during proposal development with Manager, Program Development and Strategic Partnerships in Asia-Pacific,
  • Lead, coordinate and responsible for completion and maintenance of project documentation including timely reports, evaluations, analyses, assessments, and deliverables that meet project requirements
  • Ensure compliance with the terms and conditions of the contract
  • Perform risk management to minimize project risks
  • Establish and maintain relationships with key stakeholders, usually funders, implementing partners and internal TechSoup colleagues
  • Organise and lead project committee meetings in relation to assigned projects

Qualifications and Experience:

  • At least 5 years’ experience working in a project management capacity, preferably in a nonprofit, social enterprise, or international development environment.
  • Candidates who have prior working experience in an international or regional organisation, or bilateral agencies are preferred.
  • Bachelor’s Degree in Communications, Project Management, International Relations, Organizational Development, or similar fields.
  • Candidates who are qualified in other fields will also be assessed based on working experience, knowledge and skill sets.
  • Project Management certification such as PMP or PRINCE etc

Knowledge and Skills:

  • At least 5 years working experience in a project management capacity, preferably in a cross-cultural, regional or international context
  • Excellent communication skills, both written and verbal, for internal and external stakeholder communication
  • Highly organized multi-tasker with strong attention to detail and good judgment in establishing priorities and problem solving.
  • Strong desktop publishing skills, proficient in the use of office productivity tools e.g. Microsoft office/Google Suite etc
  • Essential project management skills, including; Planning, developing and tracking budgets, effective resource management, process improvement, communication and reporting.
  • Maintains calmness in a crisis, solutions driven, demonstrates clear ability to effectively develop solutions in crisis situations.
  • Independent, self-starter with proven ability to work autonomously as part of a geographically distributed team
    Demonstrated professionalism and flexibility in a fast-paced, deadline-driven environment.Desirable
  • Experience managing projects in a non-profit, human rights, social enterprise, or international development setting
  • Web publishing and basic graphic design skills.
  • Enthusiastic commitment to TechSoup’s mission; knowledge of the NGO sector and the role of technology in building the capacity of NGOs and charities.
  • Must be able to read, write, and speak fluent English; knowledge of one or more ASEAN languages is a plus.


The Project Manager role will on a day to day basis report to the Manager, Program Development and Strategic Partnerships, Asia-Pacific with regards to assigned projects. The Project Manager may also be assigned projects from the Managing Director – Asia-Pacific.

Employment Conditions:

The successful candidate will be employed as an independent contractor of TechSoup (TechSoup is based in San Francisco, USA). Locally competitive remuneration will be provided in line with the candidate’s experience and skill sets. Candidate will be required to travel both domestically, regionally and internationally from time to time. TechSoup is looking to fill the role in either Malaysia, Indonesia, The Philippines or Thailand.

How to apply:

If you are interested in applying, please send your resume along with an accompanying cover letter that speaks to your desire for the role advertised and relative qualifications, experiences, knowledge and skills that make you suited to the role. The resume and covering letter should be emailed through to sgee@techsoup.org and eliew@techsoup.org. Deadline for applications is 23 February 2019.


Calling all NGOs in the Anti-Human Trafficking Sector – Step Up For the NGO Incubator Pitch

Working towards social transformation is never a straight road. The painstaking effort undertaken by all actors at various levels of governance such as the policy-making, enforcement and grassroot levels must work as a cohesive unit to truly tackle the issue of human trafficking in order to effectively eradicate what we now understand to be modern slavery.

The NGO Incubator Pitch is the culmination of a series of workshops to strengthen tech capacities of NGOs (non-government organisations) in this area of work where the winning NGO will not only receive a tech gadgets and other resources to help them with their ongoing work, but also the much envied opportunity to develop one’s tech capacity through means and platforms provided by TechSoup for a period of one year!

All eligible NGOs will be competing to showcase how they have put what they have learnt from the workshops on data visualisation and protection as well as creating interactive campaigns on digital platforms, and how these tech knowledge has helped participating NGOs in addressing gaps and deficiencies in their campaigns and lobbying efforts.

The NGO Incubator Pitch is an opportunity for NGOs to become more effective whether it is in engaging with victims of human trafficking or to gain public support in order to create better infrasturcture to victims of human trafficking.


 Who can participate in this workshop?
The eligible NGOs consist of participants from the workshops in this series: ‘Strengthening the Capacity of NGOs working in Anti-Human Trafficking’, and are listed below for easy reference.

  • Alliance of Chin Refugees
  • Amnesty International Malaysia
  • Archdiocesan Office for Human Development
  • Asylum Access Malaysia
  • Change Your World
  • European Rohingya Council Representative in Malaysia ( ERC )
  • Good Shepherd Services
  • Health Equity Initiatives
  • Hentikan Pemerdagangan Malaysia (SHUT)
  • Human Trafficking Watch HTW. Republik Of Indonesia
  • ILO Bridge
  • Issara, Embode
  • Kachin Refugee Committee
  • KINDNESS Malaysia
  • MERHROM (Myanmar Ethnic Rohingya Human Rights Organisation)
  • North South Initiative
  • Persatuan Kesedaran Komuniti Selangor (EMPOWER)
  • Persatuan Sahabat Wanita Selangor
  • Project Liber8
  • Rohingya Human Rights Activist In Malaysia
  • SameSkies
  • Sentro
  • SUKA Society
  • Suriana Welfare Society Malaysia
  • Tenaganita
  • Women’s Aid Organisation
  • Zomi Association of Malaysia

What does participating in the NGO Incubator Pitch entail?
All participating NGOs will be delivering a pitch to our panel of judges with a focus on techniques learnt from the previous workshops and how they have incorporated it into a campaign. This campaign must be developed and implemented in one or all of these categories:

a) Storytelling via still photography
b) Storytelling through the use of videos
c) A fundraising donor and communication plan

Please note that the campaign mentioned above MUST be related to the issue of human trafficking and cannot be an existing campaign in order to ensure that the results of the campaign is fair and reflective of skills gained from this series of workshops.

Is it possible for a few NGOs to pitch together?
Where there is a lack of resources for smaller NGOs to develop and carry out the required campaigns, one or more NGOs may collaborate and pitch together with the approval of the Organizer. However, the prize will be awarded to the principal NGO as stated in the Application Form. The responsibility of dividing the prize to the partner NGOs will then fall to the principal NGO.

Is it possible for one NGO to submit more than one application?
All eligible NGOs are only allowed to submit one application. A joint-application of two or more NGOs will count as one application and as one participating NGO. The principal NGO will be referred to as the participating NGO. That said, the partner NGO is not allowed to submit another application.

When will the NGO Incubator Pitch be held?
The NGO Incubator Pitch will be held as per the details stated below:
Date: 23 October 2018 (Tuesday)
Time: 9.30am – 11.00am
Venue: To be confirmed
The Organizer will inform all participating NGOs of the confirmed venue via email once the venue has been confirmed.

How do I register?
To register, kindly fill up this Application Form. Please note that all applications submitted does not automatically qualify as a successful registration. All applications will be subject to a review and shortlisted applications will be notified and invited to pitch.

The deadline to submit the Application Form is 30th September 2018.

What is the format of the pitch?
Every participating NGO will be allotted 8 minutes to pitch. The pitch must cover the following topics:
– Identifying gaps in their past/ current campaign strategies
– Noting reasons for choosing specific techniques used in the campaign
– The aims of the campaign
– Successes and challenges when it came to developing the campaign, creating content and implementing the campaign
– Reasons as to why your organization should be incubated by TechSoup and Yayasan Salam

This will be followed by a question and answer session where the judges will be able to seek clarification or further information from the participants.

All participating NGOs may use powerpoint presentations, handouts or other such props and aids that will help the NGO in making a successful pitch. That said, it is best to keep all props to a minimum so that it does not distract from the actual pitch.

All participating NGOs may choose to send any number of persons to deliver the pitch with the condition that they are listed as contributing members of the team in the Application Form.

What is the criteria of assessment?
The judges will be assessing the participating NGOs for effectiveness, impact and relevance with regards to:

– the application of techniques used
– the challenges identified
– how it relates to the issue of anti-human trafficking in Malaysia
– sustainability of the program and potential for growth

How will the campaign be monitored?
All participating NGOs will be required to post their campaign on ONE of these social media platforms: Facebook, Instagram or Twitter. Participating NGOs required to post content to the specified page belonging to their NGO from 14 to 20 October 2018. These posting will be used as a measure of impact. Postings before or after this period will not be considered in the final assessment by the judges.

Who are the panel of judges?
The panel of judges will be revealed once the panel of judges have been confirmed.

When will the winner be notified?
The winner will be notified at the end of the event, along with the runner-up.

What are the powers of the Organizers?
The Organizers reserve the right to modify the terms and conditions of the format of the NGO Incubator Pitch at our discretion. Please note that all participating NGOs will be treated with the utmost respect and consideration.

To help you get started, we have come up with a recommended timeline.

Post-Workshop Support

Move one step closer towards winning the pitch by attending our post-workshop sessions!
These cosy informal mini-workshops function to support the learning process by allowing participants to build,  brush up on skills taught in the previous workshops. Take advantage of this unique setting to ask the speakers for assistance – this may very well give you the edge you need to take your campaigns to the next level.

Wait no more and email lmenon@techsoupglobal.org to secure your seat at the upcoming workshop. Take a look at our calendar (attached below) for details.

Tech Planning Smackdown in Singapore with Oracle NetSuite

Last 18 June 2018, TechSoup Asia-Pacific’s Program Manager, Jed Adao, joins Oracle NetSuite’s Social Impact team along with some 20+ local charities for the Tech Planning Smackdown workshop in Singapore.

A free half-day workshop, the event was dedicated to assisting charities in identifying the pain points that choke their operations while also enabling them to know how they can choose and implement the proper business solutions to address such issues.

Joining TechSoup Asia-Pacific and Oracle Netsuite was also Spectrum Partner Group, a consulting service in Singapore that caters on charities’ needs, whom delivered a best practices session in implementing new Cloud solutions and also a live demo of Oracle NetSuite’s technology donations which are now available to Singapore Charities.

Vietnam NPOs and Volunteers Connection Day

Serving as a venue for the youth of Vietnam to find meaningful opportunities to make an impact, TechSoup’s local partner in Vietnam, Vietnet-ICT, hosted the NPOs and Volunteers Connection Day. It was attended by over 400 youths and 25 different NGOs, featuring a variety of technology training workshops and opportunities to connect and collaborate with one another.